12 Best AI Chatbots for Education in 2024

Suffice it to say here that AI chatbots, like any other technology, have their own benefits and inconveniences. We need to look at them the same way we do calculators, wikipedia, and search engines, that is, as extensions of human creativity. Chatbots can do anything from writing  short stories and poems to generating musical notes and writing functional computer code. Of course, ethical concerns regarding the use of these chatbots are always present in the discussion of these tools but I won’t touch on it here.

Moreover, this will provide opportunities for mentorship and collaboration between current attendees and alums. Such a contribution also offers networking opportunities and support for current students. Additionally, this will positively impact the brand image, attracting potential applicants and stakeholders.

Furthermore, it helps in bridging the gap between a prospect and a counsellor by providing the “Request a Call Back” button. Meritto’s Integrated Admission Assistant, also known as NIAA, is a top-tier chatbot designed specifically for educational organizations. NIAA converses with prospects in a natural, interactive manner, responding to their inquiries using various mediums such as videos, images, documents, and card-style information. Responding to conversations within the context of a candidate’s journey, equipped with relevant attachments, allows you to deliver exceptional candidate experiences.

However, many have since reversed this decision, recognizing the tool’s potential as an academic assistant. As AI becomes more integrated into the classroom, universities are beginning to tailor their coursework to include AI-related content. While conversational AI chatbots can digest a users’ questions or comments and generate a human-like response, generative AI chatbots can take this a step further by generating new content as the output. This new content can include high-quality text, images and sound based on the LLMs they are trained on. Chatbot interfaces with generative AI can recognize, summarize, translate, predict and create content in response to a user’s query without the need for human interaction.

Ensure your institution stands out by providing every prospective student a responsive and personalized experience. One of the critical areas where chatbots prove invaluable is in streamlining the admission processes. Handling hundreds of applications with diverse requirements can be daunting and prone to errors when done manually. Chatbots, however, can automate much of this process, from gathering initial student data to answering common questions about courses, fees, and application deadlines. The conversational nature of chatbots can also mimic classroom discussions, allowing students to explore different viewpoints and think critically about the material. After all, more engaged students are more likely to better understand and retain information.

She has been a part of the content and product marketing game for almost 3 years. In her free time, she loves reading books and spending time with her dog-ter and her fur-friends. The streamlined evaluation process offers precise evaluations of student performance.

This sophistication, drawing upon recent advancements in large language models (LLMs), has led to increased customer satisfaction and more versatile chatbot applications. The future of education chatbots holds immense potential for teachers, offering us a wealth of tools to enhance our teaching practices and create a more personalized, engaging, and supportive learning environment. These advancements will not only benefit our students but also empower us as educators, allowing us to focus more on the human connection and mentorship that are at the heart of effective teaching. Yellow.ai is an excellent conversational AI platform vendor that can help you automate your business processes and deliver a world-class customer experience. They can guide you through the process of deploying an educational chatbot and using it to its full potential. Chatbots in education offer unparalleled accessibility, functioning as reliable virtual assistants that remain accessible around the clock.

Effective Education Chatbot Templates

They offer adaptable content formats, such as audio, visual, and text-based materials, ensuring accessibility for all users, regardless of their needs. In the context of chatbots for education, effectiveness is commonly measured by the reduction in response times, improvement in student satisfaction scores and the volume of successfully resolved queries. Use structured conversation flows with clear options and avoid jargon that might confuse the user. Developing a chatbot for educational services is as much about the frontend design as it is about the backend logic. By analyzing conversation data, educational institutions can gain insights into user preferences, pain points, and popular inquiries, informing decision-making and strategy.

Overall, Jasper chatbot is a great addition to the ever-growing list of AI chatbot assistants for teachers and students. The popular AI writing assistant Jasper integrates a powerful chatbot that works similar to ChatGPT. The answers of Jasper chatbot are somewhat shorter than ChatGPT but from my own personal experience are more accurate.

We advise that you practice metacognitive routines first, before using a chatbot, so that you can compare results and use the chatbot most effectively. Keep in mind that the tone or style of coaching provided by chatbots may not suit everyone. Education as an industry has always been heavy on the physical education chatbot presence and proximity of learners and educators. Although a lot of innovative technology advancements were made, the industry wasn’t as quick to adopt until a few years back. Chatbots contribute to higher student retention rates by providing consistent support and personalized learning experiences.

They introduced Pounce, a bespoke smart assistant created to actively engage admitted students. Chatbots for educational institutions may establish connections with alumni. This implementation will ease data collection for reference and networking purposes. Using such models, institutions can engage with graduates, fostering a sense of community. These programs may struggle to offer innovative or creative solutions to complex problems.

Subsequently, we delve into the methodology, encompassing aspects such as research questions, the search process, inclusion and exclusion criteria, as well as the data extraction strategy. Moving on, we present a comprehensive analysis of the results in the subsequent section. Finally, we conclude by addressing the limitations encountered during the study and offering insights into potential future research directions. The most obvious benefit of using a chatbot for your admissions is all the time your admissions team will save. But let’s see how it can improve processes and metrics to help you get more student enrollments.

Chatbot use cases in education

It was first announced in November 2022 and is available to the general public. ChatGPT’s rival Google Bard chatbot, developed by Google AI, was first announced in May 2023. Both Google Bard and ChatGPT are sizable language model chatbots that undergo training on extensive datasets of text and code. They possess the ability to generate text, create diverse creative content, and provide informative answers to questions, although their accuracy may not always be perfect. The key difference is that Google Bard is trained on a dataset that includes text from the internet, while ChatGPT is trained on a dataset that includes text from books and articles.

From the viewpoint of educators, integrating AI chatbots in education brings significant advantages. Educators can improve their pedagogy by leveraging AI chatbots to augment their instruction and offer personalized support to students. By customizing educational content and generating prompts for open-ended questions aligned with specific learning objectives, teachers can cater to individual student needs and enhance the learning experience. Additionally, educators can use AI chatbots to create tailored learning materials and activities to accommodate students’ unique interests and learning styles.

AI-powered chatbots are designed to mimic human conversation using text or voice interaction, providing information in a conversational manner. Chatbots’ history dates back to the 1960s and over the decades chatbots have evolved significantly, driven by advancements in technology and the growing demand for automated communication systems. Created by Joseph Weizenbaum at MIT in 1966, ELIZA was one of the earliest chatbot programs (Weizenbaum, 1966). ELIZA could mimic human-like responses by reflecting user inputs as questions.

You can start with a free 14-day trial to explore how the University Template can work for your institution. Chatbots can provide students with on-demand learning assistance outside of regular class hours. Whether a student needs help with homework late at night or wants to clarify a doubt over https://chat.openai.com/ the weekend, chatbots are available 24/7 to assist. Education bots are influencing how institutions engage with students by enhancing learning and administrative processes. With the rise of artificial intelligence (AI), chatbots are becoming a crucial part of educational frameworks globally.

Try beginning the same way you would begin a chat conversation with a colleague or acquaintance. AI aids researchers in developing systems that can collect student feedback by measuring how much students are able to understand the study material and be attentive during a study session. The way AI technology is booming in every sphere of life, the day when quality education will be more easily accessible is not far. With artificial intelligence, the complete process of enrollment and admissions can be smoother and more streamlined. Administrators can take up other complex, time-consuming tasks that need human attention.

Educational chatbots serve as personal assistants, offering individual guidance to everyone. Through intelligent tutoring systems, these models analyze responses, learning patterns, and overall performance, fostering tailored teaching. Bots are particularly beneficial for neurodivergent people, as they address individual comprehension disabilities and adapt study plans accordingly. Digital assistants offer continuous support and guidance to all trainees, regardless of time zones or schedules. This constant accessibility allows learners to seek support, access resources, and engage in activities at their convenience.

There are different approaches and tools that you can use when building chatbots. Depending on the use case you want to address, some technologies are more appropriate than others. Combining artificial intelligence forms such as natural language processing, machine learning, and semantic understanding may be the best option to achieve the desired results. Watsonx Assistant automates repetitive tasks and uses machine learning to resolve customer support issues quickly and efficiently.

Overall, students appreciate the capabilities of AI chatbots and find them helpful for their studies and skill development, recognizing that they complement human intelligence rather than replace it. Addressing these gaps in the existing literature would significantly benefit the field of education. Firstly, further research on the impacts of integrating chatbots can shed light on their long-term sustainability and how their advantages persist over time.

Moreover, they contribute to higher learner retention rates, thereby amplifying the success of establishments. These intelligent assistants are capable of answering queries, providing instant feedback, offering study resources, and guiding educatee through academic content. Besides, institutions can integrate bots into knowledge management systems, websites, or standalone applications. As Conversational AI and Generative AI continue to advance, chatbots in education will become even more intuitive and interactive. They will play an increasingly vital role in personalized learning, adapting to individual student preferences and learning styles. Moreover, chatbots will foster seamless communication between educators, students, and parents, promoting better engagement and learning outcomes.

• But how does it work, and why should teachers embrace this digital transformation?
• I believe the most powerful learning moments happen beyond the walls of the classroom and outside of the time boxes of our course schedules.
• Students can use the tool to improve their writing, digitize handwritten notes, and generate study outlines.
• As institutions grow and student numbers increase, chatbots can easily scale to meet this growing demand without the need for proportional increases in human resources.
• I borrowed the term “proudly artificial” from Lauren Kunze, the CEO of the chatbot platform Pandorabots.

They also act as study companions, offering explanations and clarifications on various subjects. They can be used for self-quizzing to reinforce knowledge and prepare for exams. Furthermore, these chatbots facilitate flexible personalized learning, tailoring their teaching strategies to suit each student’s unique needs. Their interactive and conversational nature enhances student engagement and motivation, making learning more enjoyable and personalized.

For institutions already familiar with the conversational sales and support landscapes, harnessing the potential of chatbots could catapult their educational services to the next level. Here, you’ll find the benefits, use cases, design principles and best practices for chatbots in the education sector, predominantly for institutions or services focused on B2C interaction. Whether you are just beginning to consider a chatbot for education or are looking to optimize an existing one, this article is for you. In this section, we present the results of the reviewed articles, focusing on our research questions, particularly with regard to ChatGPT.

Leveraging the right resources is crucial for educational organizations looking to amplify enrollments. Organize users into different segments and export their details in a single click. With chatbots by your side, you can overcome challenges and create a dynamic, effective, and innovative learning space. SPACE10 (IKEA’s research and design lab) published a fascinating survey asking people what characteristics they would like to see in a virtual AI assistant.

Through this multilingual support, chatbots promote a more interconnected and enriching educational experience for a globally diverse student body. Renowned brands such as Duolingo and Mondly are employing these AI bots creatively, enhancing learner engagement and facilitating faster comprehension of concepts. These educational chatbots play a significant role in revolutionizing the learning experience and communication within the education sector. Educational institutions can start by identifying areas where chatbots could have the most impact, such as customer service, admissions, or student support.

These indispensable assistants generate specific scorecards and provide insights into learning gaps. Timely and structured delivery of such results aids students in understanding their progress, showing the areas for improvement. Additionally, tutoring chatbots provide personalized learning experiences, attracting more applicants to educational institutions.

Researchers are strongly encouraged to fill the identified research gaps through rigorous studies that delve deeper into the impact of chatbots on education. Exploring the long-term effects, optimal integration strategies, and addressing ethical considerations should take the forefront in research initiatives. Let’s look at how Georgia State uses higher education chatbots to personalize student communication at scale. Pounce was designed to help students by sending timely reminders and relevant information about enrollment tasks, collecting key survey data, and instantly resolving student inquiries on around the clock. AI-powered chatbots can help automate assessment processes by accessing examination data and learner responses.

Teachers and students can use Bing Chat to search for content related to their subject, ask questions and get reliable answers. Moreover, Bing Chat can provide additional resources through its ‘Learn more’ feature and can help students write better essays by filtering out disallowed content. In short, Bing Chat has all the necessary features to make it a powerful AI chatbot assistant for teachers and students. With active listening skills, Juji chatbots can help educational organizations engage with their audience (e.g., existing or prospect students) 24×7, answering questions and providing just-in-time assistance. These chatbots are also faster to build and easier to be integrated with other education applications. In response to these concerns, some educational institutions initially blocked access to ChatGPT.

Like all of us, teachers are bound by time and space — but can educational technology offer new ways to make a teacher’s presence and knowledge available to learners? Stanford d.school’s Leticia Britos Cavagnaro is pioneering efforts to extend interactive resources beyond the classroom. She recently has developed the “d.bot,” which takes a software feature that many of us know through our experiences as customers — the chatbot — and deploys it instead as a tool for teaching and learning. Jenny Robinson, a member of the Stanford Digital Education team, discussed with Britos Cavagnaro what led to her innovation, how it’s working and what she sees as its future.

While the technologies these terms refer to are closely related, subtle distinctions yield important differences in their respective capabilities. Chatbots can make it easy for users to find information by instantaneously responding to questions and requests—through text input, audio input, or both—without the need for human intervention or manual research. As an expert multi-tasker, it can engage with a number of prospects at the same time.

Ready-to-use ChatBot templates

Chatbots can troubleshoot basic problems, guide users through software installations or configurations, reset passwords, provide network information, and offer self-help resources. IT teams can handle a large volume of easy-to-resolve tickets using an education chatbot and reserve their resources for complex issues that require human support. Career services teams can utilize chatbots to provide guidance on career exploration, job search strategies, resume building, interview preparation, and internship opportunities.

Note here that Bing Chat is now based on GPT4, the same advanced language model used in the recent ChatGPT 4. Unlike ChatGPT whose knowledge extends only up to 2021, Bing Chat can pull results from recent web content thus providing more timely answers to time-sensitive queries. For instance, I asked ChatGPT about ChatGPT4 and it was not able to provide an answer (see screenshot). One of the most popular use cases for chatbots in education is helping with homework.

Analyze Niaa’s ROI in real-time

Pounce provides various essential functions, including sending reminders, furnishing relevant enrollment details, gathering survey data, and delivering round-the-clock support. The primary objective behind Pounce’s introduction was to streamline the admission process. Georgia State University has effectively implemented a personalized communication system.

With an AI chatbot, the user can ask, “What’s tomorrow’s weather lookin’ like? With a virtual agent, the user can ask, “What’s tomorrow’s weather lookin’ like? ”—and the virtual agent not only predicts tomorrow’s rain, but also offers to set an earlier alarm to account for rain delays in the morning commute. Built on Natural Language Processing (NLP) technology, NIAA has the capacity to understand a prospect’s intentions through their cumulative chat history. In addition, it helps bridge the distance between a prospective student and a counselor with its “Request a Call Back” feature, which initiates direct human interaction when needed.

These chatbots can be integrated into existing learning management systems or used as standalone tools, making them accessible and flexible for institutions and students alike. In terms of application, chatbots are primarily used in education to teach various subjects, including but not limited to mathematics, computer science, foreign languages, and engineering. While many chatbots follow predetermined conversational paths, some employ personalized learning approaches tailored to individual student needs, incorporating experiential and collaborative learning principles. Chatbots can assist student support services teams by providing instant responses to frequently asked questions.

Ongoing feedback allows institutions to make agile adjustments to their educational offerings, enhancing the quality of education. Join me as I delve into how chatbots are revolutionizing learning and student support. It is one of the few AI chatbots that offer references and sources for its data. Built on ChatGPT 3 and 4 technology, Koala is ideal for generating long form written pieces such as essays and blog posts.

Chatbots can help educational institutions in data collection and analysis in various ways. Firstly, they can collect and analyze data to offer rich insights into student behavior and performance to help them create more effective learning programs. Secondly, chatbots can gather data on student interactions, feedback, and performance, which can be used to identify areas for improvement and optimize learning outcomes. Thirdly education chatbots can access examination data and student responses in order to perform automated assessments. The bots can then process this information on the instructor’s request to generate student-specific scorecards and provide learning gap insights.

Its deep insights ensure that each conversation is unique, thus, helping in capturing and strategically nurturing the candidate with a delightful counseling experience. It all comes down to two significant key points, number of enrolments and increase in revenue. The conversation that your candidates will have with Niaa on Web, WhatsApp or Facebook can be easily accessed in their profiles.

Thus, keeping a human in the loop remains essential to the overall chatbot equation. Explore chatbot design for streamlined and efficient experiences within messaging apps while overcoming design challenges. Find critical answers and insights from your business data using AI-powered enterprise search technology. This could lead to data leakage and violate an Chat GPT organization’s security policies. AI chatbots are commonly used in social media messaging apps, standalone messaging platforms, proprietary websites and apps, and even on phone calls (where they are also known as integrated voice response, or IVR). The terms chatbot, AI chatbot and virtual agent are often used interchangeably, which can cause confusion.

Its proactive approach encourages greater interaction, providing more chances of conversion as compared to live chat, that requires a human to actively manage it. The time it takes from when an inquiry is made to when the team makes contact with a candidate plays a significant role in the decision-making process. Crucially, our Education Chatbot helps you convert all inbound and advertising traffic into qualified leads by contextually engaging with them directly on your website. Remember, it’s about sparking the right conversation at the perfect moment, thereby transforming your website visitors into enrolments.

Georgia State University developed Pounce, an AI-powered chatbot designed to assist students during the enrollment process. Follow this step-to-step guide to enable chatbot Q&A for intended users, e.g., students or instructors. These include the ability to save and review chat history, access custom instructions, and enjoy free access to GPT-4o. Signing up is easy and can be done using an existing Google login, making the experience seamless for new users. For instance, many users find ChatGPT particularly useful for creating to-do lists, organizing chores, and managing their daily lives. The tool’s ability to assist with both complex and mundane tasks demonstrates its adaptability and broad appeal.

For example, a customer browsing a website for a product or service might have questions about different features, attributes or plans. A chatbot can provide these answers in situ, helping to progress the customer toward purchase. For more complex purchases with a multistep sales funnel, a chatbot can ask lead qualification questions and even connect the customer directly with a trained sales agent. Any software simulating human conversation, whether powered by traditional, rigid decision tree-style menu navigation or cutting-edge conversational AI, is a chatbot. Chatbots can be found across nearly any communication channel, from phone trees to social media to specific apps and websites.

This led to an explosion of chatbots on the platform, enabling tasks like customer support, news delivery, and e-commerce (Holotescu, 2016). Google Duplex, introduced in May 2018, was able to make phone calls and carry out conversations on behalf of users. It showcased the potential of chatbots to handle complex, real-time interactions in a human-like manner (Dinh & Thai, 2018; Kietzmann et al., 2018).

In conclusion, ChatGPT is more than just a chatbot; it is a powerful tool that is transforming how we interact with technology. Whether you’re using it for personal productivity, professional development, or educational purposes, ChatGPT offers a glimpse into the future of AI-driven innovation. As the technology continues to evolve, it is poised to become an even more integral part of our daily lives. The rise of AI tools like ChatGPT has also sparked competition among tech giants. Microsoft, Google, and Apple are all exploring ways to integrate AI into their products, with offerings like Microsoft’s Copilot and Google’s Gemini serving as direct competitors to ChatGPT. Despite the competition, ChatGPT remains a leader in the AI chatbot space, thanks to its user-friendly interface, advanced capabilities, and commitment to safety and ethical considerations.

These intelligent bots are transforming the educational landscape in numerous ways, making them indispensable in modern education. AI and chatbots have a huge potential to transform the way students interact with learning. They promise to forever change the learning landscape by offering highly personalized experiences for students through tailored lessons. Chatbots will be virtual assistants that offer instant help and answer questions whenever students get stuck understanding a concept.

The process of organizing your knowledge, teaching it to someone, and responding to that person reinforces your own learning on that topic (Carey, 2015). For example, you might prompt a chatbot to act as a novice learner and ask you questions about a topic. Try different prompts and refine them so the chatbot responds in a helpful way. You can integrate this chatbot into your communication strategy, making the admission process more accessible.

At ChatBot, we’ve created a University Template designed specifically for educational institutions looking to enhance their engagement with prospective students. This template is a powerful tool for streamlining the admission process and improving the overall candidate experience on your website and social media platforms. Understanding how students feel about their classes and overall educational experience is crucial for continuous improvement. You can foun additiona information about ai customer service and artificial intelligence and NLP. Chatbots equipped with sentiment analysis can monitor and evaluate student feedback in real time, providing educators with immediate insights into the effectiveness of their teaching methods.